Privacy Policy

Effective Date: 19/04/2024

1. Introduction

Your privacy is important to us. This privacy policy explains what personal data we collect from you, how we use it, and your rights under the General Data Protection Regulation (GDPR).

2. Data Controller

The data controller responsible for your personal data is London Health and Wellbeing, located at 8 Devonshire Row, London, EC2M 4RH. You can contact us at info@londonhealthandwellbeing or 02031090229.

3. Data We Collect

We collect and process the following types of personal data:

• Personal Identification Information: Name, email address, phone number, etc.
• Technical Data: IP address, browser type and version, time zone setting, etc.
• Usage Data: Information on how you use our website, products, and services.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: You have given clear consent for us to process your personal data for a specific purpose.
• Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
• Legitimate Interests: Processing is necessary for our legitimate interests, unless your interests or fundamental rights and freedoms override those interests.

5. How We Use Data

We use the data we collect to:

• Provide our services
• Improve and personalize your experience
• Send periodic emails regarding your order or other products and services

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

7. Data Subject Rights

Under the GDPR, you have the following rights:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

8. Changes to Our Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

9. Contact Information

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.